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Hospitality from the Heart

When
December 13, 2018
11:30 AM - 1:00 PM
Location
Marriott Baton Rouge, LA

Registration

Planner - First Time Guest
Planner - Guest – $42.00
Planner - Member – $22.00
There is a $20 meeting fee with a $2 credit card fee. If you pay at the meeting with a check or cash, we will edit your account to remove the $2 fee after payment is made.
Supplier - Guest – $42.00
There is a $40 meeting fee with a $2 credit card fee. If you pay at the meeting with a check or cash, we will edit your account to remove the $2 fee after payment is made.
Supplier - Member – $32.00
There is a $30 meeting fee with a $2 credit card fee. If you pay at the meeting with a check or cash, we will edit your account to remove the $2 fee after payment is made.

Registration is closed

The Forbes acronym for hiring customer-centric employees, WETCO, is a useful tool that can be applied to the hospitality industry and maximize employee and guest relations. In using the principles of warmth, empathy, teamwork, conscientiousness, and optimism, along with treating people like family, a brand can become a shining light in this people-centric industry.

Presenter:

Shawn Braud
Louisiana Office of Tourism

Thursday, December 13, 2018

11:30am – 1:00pm – Educational Training

Hospitality from the Heart

Core Competency Area: Leadership

Courtyard Baton Rouge Acadian Centre / LSU Area
2421 South Acadian Thruway, Baton Rouge

RSVP by December 7th for meal planning!

Registration Fees:
$20 Member Planners or $40 Non-member Planners

$30 Supplier Member or $40 Non-Member Suppliers

First-time Planners are FREE - but must register!

There is a $2 credit card fee on each transaction. If you bring a check to the meeting, we will remove the $2 charge and zero balance your account.