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Education and Programming

SGMP Core Competencies for Meeting Professionals

Core Competency 1: Education/Programming

Two very important aspects of a meeting are the processes of speaker and program selection and program execution. These courses will help you understand the process of speaker and program selection as a government meeting professional. Additionally, you will be exposed to tools commonly utilized in the government meeting profession to track education, evaluate instructors, and improve future events. The topics below provide critical information for this process, but are not limited to:

    • Diversity
    • Entertainment
    • Green Meetings
    • Manners / Etiquette – only one program under this topic per year
    • Marketing Your Event
    • Planning Around Religious Holidays
    • Professional Development
    • Setting Goals and Objectives
    • Electronic Evaluations
    • VIPs
    • Volunteers
    • Working with the Military

Core Competency 2: Facilities and Services

Selecting the appropriate location for your government meeting is a multifaceted decision, which typically requires utilization of government owned facilities as a first option. The process begins with the Request for Proposal (RFP), and through these courses, you will learn about the government RFP process and requirements, working with convention and visitors bureaus, combining facilities, citywide events, and international meetings. Other aspects of this process include, but are not limited to:

    • Banquet Event Orders
    • Food and Beverage
    • Green Facilities
    • Impact of City-Wide Events
    • International Meetings
    • LEED Certification
    • RFPs
    • Secret Shop Your Venue
    • Site Selection
    • Universities and Conference Centers
    • Using Federal Facilities
    • Working with Convention Services Managers
    • Working with Convention and Visitors Bureaus
    • Working with Destination Management Companies

Core Competency 3: Logistics

While just about anything can be included in meeting logistics, the following courses will help you understand the industry standards in meeting logistics including transportation, room setup, insurance requirements, and security. Some suggested topics on logistics include, but are not limited to: 

    • ADA Requirements
    • Back of the House Tours
    • Disaster Preparedness
    • Effective Room Setups
    • Exhibits
    • Insurance
    • Meeting Safety
    • Music Licensing
    • Post-Con Meeting
    • Pre-Con Meeting
    • Risk Management Plan
    • Security
    • Shipping
    • Transportation
    • VIP Support Arrangements

Core Competency 4: Financial and Contract Management 

As a government meeting professional you will often be tasked with negotiating rates and improving the cost-effectiveness of government meetings. Education in procurement and contracting is essential to planning a successful event. These courses will outline the requirements for procurement in the government, contract language, sponsorships, and attrition. Some suggested topics on financial and contract management may include, but are not limited to:

    • Attrition
    • Budgeting
    • Cancellation
    • Contracts
    • Force Majeure Clause
    • Fundraising
    • Legal Terminology
    • Negotiations
    • No Cost Contracts
    • Penalties and Damages
    • Prioritizing Needs vs. Wants
    • Procurement Processes
    • Purchase Orders
    • Secondary Contracts
    • Sponsors

Core Competency 5: Technology

As government meetings strive to be "green" and technology improves, you will need to know when and how you can utilize technology. Technology is an integral part of any event, and keeping up with the advances in event technology can be challenging. These courses will familiarize you with the current technologies in registration software, internet access and controls, social media marketing, and web applications. Some suggested topics on event technology may include, but are not limited to:

    • AV For Meetings
    • Classified Meetings
    • Cloud Technology
    • Completing RFPs Online
    • Event Software
    • Internet
    • Microsoft Excel
    • Microsoft PowerPoint
    • Mobile Apps
    • Registration Software
    • Social Media (including web 2.0)
    • Security
    • Skype, Lync, etc.
    • Videoconferencing
    • Virtual Meetings
    • Webcasting
    • Webinars
    • Website ADA Compliance
    • Working Fed Biz Ops, FedRooms and CVent

Core Competency 6: Leadership

Leadership is critical to many aspects of event planning including managing events, finances, logistics, and personnel. Some suggested topics on leadership include, but are not limited to:

    • Change Management
    • Delegation
    • Empowerment
    • Identifying Team and Individual Skills
    • Listening Skills
    • Mentorship
    • Motivation
    • Relationship Building
    • Supervision

Core Competency 7: Ethics 

Government employees, contractors and suppliers need to be aware of the boundaries, guidelines, and policies that apply to government meeting professionals. Applying ethical boundaries in decision-making is very important to protect the meeting professional and their agency or organization. Some suggested topics on ethics include, but are not limited to:

    • Code of Conduct
    • Conflict of Interest
    • Familiarization Trips
    • Frequent Flier Miles
    • Funding
    • Gifts
    • Hotel Rewards
    • Procurement
    • Relationships with a Prohibited Source
    • Spending Appropriated Funds
    • Vendor Selection
    • Washington Post Test

Core Competency 8: Protocol

Good preparation and doing the right thing is a critical element in event planning. Knowing how to position the American flag as well as who is introduced to whom are critical. Some important protocol areas to consider include, but are not limited to:

    • Diplomatic and Corporate Gifts
    • Flag Protocol and Use of Corporate Logos
    • Gifts (Diplomatic and corporate)
    • Guest Programs (Spouse, children)
    • Precedence
    • Seating
    • Special Events
    • VIPs (Government, military, civic leaders, celebrities, international)

Core Competency 9: Federal, State, and Local Travel 

There are many rules and regulations that govern official government travel. Government planners must keep up with current per diem rates, new Congressional rules about government travel, and streamlining the government meeting in terms of travel costs. Some important travel areas to consider include, but are not limited to:

    • City Pairs
    • Fed Rooms
    • Government Travel Credit Cards
    • Lodging
    • Meals
    • Per Diem rates
    • Temporary Duty (TDY)
    • Transportation

Contact US

SGMP Louisiana

P.O. Box 84285

Baton Rouge, LA 70884

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